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Andrews Air Force Base Guide
Commissary
The newly remodeled Andrews Commissary stands ready to provide complete customer service in all departments. Patrons may choose a full line variety of products provided by the grocery, meat and produce departments. The commissary also provides Defense Commissary Agency's largest delicatessen and in-store bakery and specialty candy store. The dominant theme of the commissary is to provide patrons with the product they want at the lowest price possible. Special price reductions are featured on hundreds of items and will be found in abundance on mass displays throughout the store. The commissary's recent $15 million renovation project included the installation of Fast Lane Self-Service Checkouts for patron convenience and a seafood department. Andrews' commissary personnel are available to answer your questions by calling 240-857-6512.
Base Exchange Complex The Home Traditions Store, located in the same shopping center as the commissary, is stocked with furniture, appliances, linen, hardware and a toy section. Patrons can also find the Military Clothing Store located in the far right corner of Home Traditions. The same complex also includes a dry cleaner, one-hour photo shop, frame shop, optical shop and satellite pharmacy, as well as the Base Theater.
AndrewsFederal Credit Union
M & T Bank
SATO
Thrift Shop CIVILIAN OPPORTUNITIES
Human Resources Office Anyone interested in employment in the 316th Services Squadron should come to Bldg. 1535, Room B-209. Many positions include recreation aides, secretaries, clerk typists, cooks, food service workers, waiters, waitresses, custodial workers, sales clerks, bartenders and much more. Andrews provides civilians an opportunity to work on base through non-appropriated funded positions. Job announcements are available at the Visitor Control Center near the main gate located in the breezeway. The job information line, 301-981-2500, offers more details about civilian employment. Anyone who wishes to apply for a position may fill out an application between the hours of 7:30 a.m. and 4 p.m. Mondays through Fridays. Those not authorized to enter the base may pick up an application at the Visitor Control Center at the main gate. For more information, call 301-981-5519.
Volunteers The Retiree Activities Office was established in 1978, to assist the installation commander and the 15,000 Maryland retirees and surviving spouses. The RAO is staffed by volunteers and is open from 10 a.m. to 3 p.m. Mondays through Fridays. Administrative volunteers are needed to assist the Airman & Family Readiness Center in the day-to-day operations. The 79th Medical Wing volunteers consist of two groups. The Base Retirees Activities Volunteer Office and the Red Cross volunteers donate thousands of hours each year to assist in the daily operations of Malcolm Grow Medical Center. These two groups are composed of retirees and spouses from all service branches who give their time to support the medical mission. As medical beneficiaries themselves, they have a personal understanding and empathy for the hardships and stress faced by many of the patients in the military family. BRAVO and Red Cross volunteers provide assistance at the information desk, various hospital clinics, the pharmacy, the Health and Wellness Center and the Fisher House. Together, both groups provide a valuable helping hand and an inspiration to patients and staff. American Red Cross volunteers also serve active duty personnel and their immediate family members in times of emergencies including death, serious illness and disaster. Help may be provided in communications, command verification, financial aid, counseling and referrals. Training is given in casework, health and services courses such as CPR, first aid, swimming and disaster relief. American Red Cross volunteers are utilized throughout the base. A summer youth program is also offered to assist with mandatory school requirements. For more information on helping or receiving help from the American Red Cross, call 240-857-2902 or 703-784-3113 8 a.m. to 4 p.m. Mondays through Fridays. For emergencies after hours and weekends, call 202-728-6499. For more information on the agencies listed above, or to volunteer, call one the offices below.
Airman & Family Readiness Center 301-981-7087
Child Care The center-based program is offered Monday through Friday at three locations, Bldg. 4575 on Virginia Avenue, Bldg. 4783 on San Antonio Boulevard and Bldg. 3725 on Fetchett Avenue. Services offered at these locations include full-day care, before and after school care, half-day preschool and hourly childcare on a space available basis. Children from 6 weeks to 12 years old are eligible for program services. Central Registration is maintained for all programs at the Central Reservation office at 1398 Menoher Drive. Registration must be accomplished in person and all enrolling children must have proof of current immunizations. For more information, call 301-981-3035 or 301-981-9981. Child care for special events can be arranged by calling the youth support flight chief at 301-981-9717.
Medical and Dental Care
Enrollment The goal of TRICARE is to provide all Prime enrollees the opportunity to select a Primary Care Manager team and their own personal provider on the team. At Malcolm Grow patients may choose from five PCM teams: gold team, silver team, flight medicine, family practice and pediatrics. Patients enrolled in TRICARE Prime must use their PCM to coordinate all primary and specialty care medical concerns. All military beneficiaries, except active duty, will receive a TRICARE identification card within two months. TRICARE Prime enrollees may have a free copy of the Take Care of Yourself textbooks mailed to their home after presenting their military ID card. Concerns regarding enrollment should be directed to the Malcolm Grow TRICARE Service Center staff at 240-857-2400.
Appointments In an emergency, call 911 and go directly to the nearest emergency room. Concerns regarding appointments should be directed to the patient advocate for each PCM team. An alternative to making a phone callfor routine appointments can be done by going to the Web. Log on to www.TRICAREonline.com. Simply register, select a password and book an appointment.
Traveling out of area
Claims
Dental Active duty family members and reservists may enroll in the TRICARE Dental Program, which is managed by United Concordia. To obtain an enrollment form, call United Concordia at 888-622-2256 or visit the website at www.ucci.com.
Base Library There's a separate area for juvenile and teens with Internet access and a room for the younger children with a multimedia computer. Several special programs are offered for adults and youth. For more information, call 301-981-6454.
Adult Education The Andrews Education Services Center, located in Bldg. 1413, sponsors on-base academic and technical college programs. It provides counseling and advisement services through resident counselors; information on most colleges and universities nationwide; information on financial aid, grants and loans; and testing services, including the administering of CLEP, DANTES and the SAT college placement test. For those who haven't yet completed high school, the education center assists Active Duty personnel in obtaining their General Education Diploma. Day and evening classes are available through the local boards of education. The education center works with the Community College of the Air Force in helping personnel receive associate degrees. The education center also provides tuition assistance for eligible personnel, or members can use their Montgomery GI Bill. Several colleges and universities offer on-base classes and have counselors available at the education center to assist personnel. Some appointments may be necessary. Facilities for higher education located on base include Prince George's Community College, University of Maryland University College, Bowie State University and Embry-Riddle Aeronautical University, Central Michigan University. Additionally, Strayer University, Old Dominion University, National-Louis University and George Washington University hold limited advisement sessions on Andrews. Other military programs, such as Bootstrap and Airman Education and Commissioning Program, are initiated at the education center. Courses for Air War College and Air Command and Staff College are also available. For more information, call the center 8:30 a.m. to 2 p.m. at 301-981-6377.
Worship services Chapel One is located across from Bldg. 1535. Chapel Two is a historic frame church, predating the base's beginnings, on the east side of the base next to the Air National Guard Readiness Center. Chapel Three is a contemporary facility located in the community center complex. The Hospital Chapel is on the bottom floor of Malcolm Grow Medical Center near the cafeteria.
Publications VEHICLE SERVICES
Resale Vehicle Lot Most vehicles sell within a few days; however, no vehicle can remain on the lot for more than 60 days total. Vehicles parked on the lot that haven't been registered are subject to ticket and towing by the 89th Security Forces Squadron. For more information, call Outdoor Recreation at 301-981-4109.
RV Storage Lot Active duty personnel living on Andrews or in Summerfield housing are considered Priority 1 for RV storage. Priority 2 are those active duty military assigned to Andrews but living off base. RVs aren't permitted in any housing area of Andrews and must either be stored in the Virginia Avenue lot or off base. For more information, call Outdoor Recreation at 301-981-4109. SPECIAL SERVICES AND PROGRAMS
Crime Stop
Area Defense Counsel The Area Defense Counsel is completely independent from the base command. All matters discussed are confidential and privileged from disclosure to the command. Members are encouraged to contact the ADC when they are read their rights or desire an appointment. For more information call the ADC at 240-857-6624.
Andrews Airman and Family Readiness Center The center provides assistance in the following categories: information and referral coordination and follow-up; relocation assistance; transition assistance; financial management and emergency financial aid; career focus program and family readiness. The Andrews Airman and Family Readiness Center has a job and computer resource room as well as information on similar services available at other military installations. Their hours of operation are 7:30 a.m. to 4:30 p.m. Mondays, Tuesdays, Wednesdays and Fridays, and from 7:30 a.m. to 2 p.m. Thursdays. For more information, call 301-981-7087.
The Fisher House A full-time manager and part-time volunteers staff the home. The home is maintained by the 316th Wing, however, operational costs are the responsibility of the Andrews AFB Fisher House, Inc. a nonprofit organization established to conduct fundraising activities, manage donations and Combined Federal Campaign contributions in support of the house and its programs. It is through the generosity of the base and local communities that they are able to achieve their mission of providing a home-away-from-home to military families in medical crisis. For more information, please contact the Fisher House manager at 301-981-1243 or DSN 858-1243. MILITARY PERSONNEL FLIGHT
Customer Service Center
Exceptional Family Members Program The EFMP program office, located in the hospital in Bldg. R-56 next to the emergency room, is available for consultation 10 a.m. to 4:30 p.m. Mondays through Thursdays. Call 240-857-9680 for more information or to schedule an appointment.
Resources, Recovery and Recycling Program For information regarding aluminum can redemption, recycling receptacles and details as to larger items, which can be picked up, call 301-981-6140.
316th Wing Action Line Names and phone numbers aren't required, but a personal response can only be given when such information is provided.
Base IDEA Program The IDEA program is a means to these ends. Seeing ideas put to work can bring a real sense of achievement and satisfaction. The IDEA office is located in Bldg. 1535. The telephone number is 301-981-5698. SPORTS, RECREATION AND LEISURE
Outdoor Recreation A wide variety of other recreational and garden equipment is also available for checkout Call 301-981-4109 for more information.
Equipment Checkout For more information, call 301-981-5663.
FAMCAMP Reservations should be made well in advance for the full-hookup sites. All other camping sites are first-come, first-serve. For additional information and reservations, call Outdoor Recreation at 301-981-4109.
Youth and Teen Center The Youth and Teen Center houses a full-size gymnasium and several activity rooms for meetings and classes. The facility also has a dance room and mini theater. The center offers numerous sports and recreational programs year-round, including a variety of martial arts, dance, gymnastics, arts and crafts and board game tournaments. In addition, the center operates a ‘‘Before and After School” program and a Summer Day Camp for children ages 6 to 12 years old. For more information on membership or activities, call the center at 301-981-5430.
The Club at Andrews The facility offers elegance, in casual surroundings, with an accommodating staff always ready to serve club members. There's a lounge, outside patio, party rooms, dining room and Tatum's Lounge. For more information, call 301-981-9082 or 301-568-3100.
Sports Page To place carryout orders, call 301-981-4638.
Auto Skills Center The center's parts store provides all the necessities for repairs and maintenance. There are also contract mechanics available to assist. For more information, call 301-981-6643 or 301-982-3917.
Information, Tickets & Tours The ITT office offers excursions to New York City; skiing trips in Pennsylvania; sun-and-fun trips to Ocean City, Md.; discount tickets for Walt Disney World, Universal Studios Florida, Busch Gardens, Kings Dominion and Six Flags America. Reduced price tickets are also available for historical attractions including Mount Vernon and Jamestown-Yorktown as well as area movie theaters, sporting events, National Aquarium, Baltimore Zoo and more. General information on local sightseeing, travel brochures, maps and Metrobus and Metrorail transportation pamphlets are also available. Call 301-981-4413 for more information. SPORTS
Bowling Center The Bowling Center also operates a full service snack bar, Cafe 300, beginning at 4 p.m. Mondays through Fridays. To place a carryout order from Cafe 300, call 301-981-6452. Parking is recommended at the adjacent post office parking lot. For more information or hours of operation, call 301-981-3335.
The Courses at Andrews Tee times are available seven days a week. For more details or to reserve a tee time, call 301-981-4404.
Fitness Centers The West Fitness Center, located in Bldg. 1444 on the west side of base, offers a fully equipped weight room, various cardiovascular equipment, aerobics, certified personal fitness training, six handball and racquetball courts, men's and women's saunas and basketball courts. The East Fitness Center, located in Bldg. 3705 on Fetchet Drive on the east side of base, has a weight room, aerobic equipment, two racquetball courts, basketball court and men's and women's saunas. Trained personnel are on duty at different times to assist with training programs. Daily use lockers and shower facilities are also available. For more information, call the West Center at 301-981-7101 or the East Fitness Center at 301-981-1610.
Intramural andVarsity Sports In the late spring, the year's program kicks off with slow-pitch softball. The season runs through August and provides Andrews people with a spirited brand of softball. Flag football is another popular sport, which brings out the competitive spirit at Andrews. Perhaps the most popular sport at Andrews is basketball, played year round. The formal season begins in November, immediately following flag football, and features several leagues. The ‘‘Over 30” basketball league usually fields about a dozen teams; naturally, participants have to be 30 or older to play. Andrews' varsity teams play against other military and civilian teams in the Washington metropolitan area. Other sports offered in varsity or intramurals during the year are bowling, volleyball, tennis, golf, summer basketball, floor hockey and soccer. For more information, call 301-981-7101 or 301-981-7102.
Youth Sports For more information, contact the sports director at 301-981-5636. Instructional classes and life guarding courses are offered during the swimming season. For information on the base youth swim team, call the Youth and Teen Center at 301-981-5430.
Swimming
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