Fort Belvoir housing is privatized under the Army's Residential Communities Initiative program. The program's goal is to improve the quality of life for military families by offering safe, affordable and attractive residential communities. The intent of the program is to provide military families the same quality of life in housing as the civilians they defend. Clark Pinnacle Family Communities is Belvoir's development partner. The Army and Clark Pinnacle came together on Dec. 1, 2003, to form a new entity that owns the housing - Fort Belvoir Residential Communities LLC (FBRC). While FBRC is the owner, various members of Clark Pinnacle handle all of the day-to-day construction and operations activities.

Clark Pinnacle's years of national experience in developing, constructing and managing residential communities will ensure that the military families at Fort Belvoir receive modern homes and amenities as well as exceptional services. Clark Pinnacle is a partnership between developer Clark Realty Capital of Bethesda, Md., and property manager Pinnacle of Seattle, Wash. Clark Realty Capital and affiliates are providing the development, design, construction and asset management of the housing at Fort Belvoir. Pinnacle is providing property management services for Fort Belvoir housing.

Housing Registration

All military members with families are required by the Department of the Army to report to the Family Housing Office as part of in-processing. Military personnel must have their permanent-change-of-station orders before they can apply for on-post housing. Fort Belvoir homes are available to active duty military members from all service branches assigned to Fort Belvoir and the National Capital Region.

As new families arrive at Fort Belvoir, they will be directed to the Welcome Center where they will be greeted by a team of professionally trained housing consultants. A housing consultant will provide new families with a tour of Fort Belvoir and their potential new home. The tour includes a discussion of the history of the region and the post, and the activities and amenities residents will enjoy while living on post.

The Family Housing Welcome Center is located at 5994 12th Street. Normal operating hours are Monday through Friday, 8:30 a.m. to 6 p.m. The Web site is www.thevillagesatbelvoir.com. Phone: (703) 454-9700

New Neighborhoods

Clark Pinnacle opened the first new neighborhood in the summer of 2005. The new homes offer at least three bedrooms and two full baths, dishwashers, and nine-foot ceilings on the first floors. Each home also has a two-car garage. They are ENERGYSTAR™-certified, computer ready and include many upgraded features such as cabinets and flooring. The neighborhoods promote pedestrian-friendly living through walkways and alley-accessible garages.

Fort Belvoir Residential Communities also include several handicap-accessible, ranch-style homes, a new welcome center and some small retailers. There are also 25 townhomes located above the shops in the Fort Belvoir Town Center that are available to all rank structures.

Service Requests

Residents should place a call to the centralized maintenance phone number at (703) 454-9797 in order to request maintenance service. Maintenance requests can also be submitted via e-mail or on the Web site at www.villagesatbelvoir.com. Service requests are placed into one of three categories: emergency, urgent or routine. A work order number is issued at the time of request for tracking. Residents should clearly state their name and address and the nature of the problem when submitting a service request to ensure a proper response. Residents should also provide permission to enter their home, or request a morning or afternoon appointment. Clark Pinnacle strives to respond to all routine maintenance requests within 72 hours.

In addition to 24-hour maintenance service, Clark Pinnacle provides yard maintenance for each home. Military families no longer have to cut grass, rake leaves or shovel snow from public sidewalks in front of their homes.

Phone: (703) 454-9797

Residential Communities Liaison Office

The Fort Belvoir Residential Communities Liaison Office (RCLO) was established Dec. 1, 2003. As the Army's liaison to FBRC partnership, the RCLO mission is to represent the family housing residents in dealing with the housing and installation staffs at Fort Belvoir. In general, and under normal conditions, residents will interact routinely with Clark Pinnacle's property management office for day-to-day items related to family housing. However, from time to time, the residents may have a need to contact the RCLO to share their opinions about family housing or discuss other issues that may arise. The RCLO may act as a mediator between the residents and the property management team on any unresolved issues or concerns. RCLO also handles the Housing Services Office (HSO) and the Set Aside Program. For off-post rental listings, please stop by their office located in the Welcome Center. Phone: (703) 805-3018 or 3019 .