Henderson Hall Base Guide

Marine Corps Community Services

Friday, Feb. 29, 2008

Marine Corps Community Services (MCCS) shall be continuously poised and ready to listen, learn, and respond to the needs of Marines, their families, and the Marine Corps institution. Marines and the families of Marines, who sacrifice so much for our Nation’s defense, should not be asked to sacrifice quality of life. MCCS has been and will continue to be an advocate for Marine Corps quality of life. We will aggressively seek ways and means to sustain and improve.

The Marine Corps Exchange (MCX) has been proudly serving Marines and their families since 1897. Times have changes, business practices have evolved, and the MCX has grown with the times. The transformation comes at a price. Today, amid the dust and construction, we must remind ourselves and our customers that the pain of transformation and growth is temporary, but the pride in our MCX is forever. Our vision for the MCX in the next five years is to be the customer’s first choice.

Remember, profits generated from MCCS business operations are used to fund other MCCS programs such as Semper Fit, Marine & Family Services, and Marine Corps Family Team Building. Money spent at Henderson Hall stays at Henderson Hall.

D. D. Smith
Director, MCCS Henderson Hall


Marine Corps Community Services invites you to see what we have to offer. Our reach at Henderson Hall and throughout the National Capital Region is comprehensive and touches Marines’ lives and those of their families by enhancing quality of life. For information on our services and programs, please read ahead and visit our website, www.mccsHH.com for updated information.

RETAIL OPERATIONS

Barber Shop
The Barber Shop, located in Bldg. 31, “The Shoppes,“ across from the Marine Corps Exchange, serves Marines and civilians Monday – Friday 8:30 a.m. – 5:30 p.m.; Saturday 9:30 a.m. – 3 p.m.; and Sunday 11 a.m. – 3 p.m. For additional information, please call (703) 271-8177.

Information, Tickets & Tours (ITT)
The ITT office, located in the Marine Corps Exchange, sells tickets to movies, dinner theater, theme parks, sports events, special holiday events, ski trips, and domestic and international tours. They also book tours with other agencies. The ticket window is open Monday – Saturday 9:30 a.m. – 5 p.m. For more information, please stop by the ticket window or call (703) 979-8420, ext. 116.

Laundry and Dry Cleaning
These professional services, along with alterations and tailoring, are provide in Bldg. 31, “The Shoppes,“ across from the Marine Corps Exchange. Hours of operation are Monday – Friday 7 a.m. – 5:30 p.m.; Saturday 10 a.m. – 3 p.m. For additional information, please call (703) 892-9400.

Marine Corps Exchange Main Store
The Marine Corps Exchange (MCX) is the National Capital Region’s finest shopping destination. Whether you are seeking the area’s most upscale exchange or looking for quality merchandise on a budget, the MCX has what you want. Our product line includes Coach, Burberry, Brooks Brothers, and other supreme quality clothing brands for the discerning shopper who also appreciates terrific value. We also offer 1775—the Marine Corps Exchange brand—expertly made and hand-selected for current fashion and affordable prices. For your home, we offer Waterford, Spode, Bose, Sony, as well as household items for the budget-minded.

The MCX also features a bookstore with a selection focused on our customers’ interests, with everything from the latest Marine Corps history to best sellers and children’s educational packages. The bookstore also invites select authors for book signings.

The World Market features gourmet food products from around the world, and the Emporium is your destination for health and beauty aids, greeting cards, magazines, and convenience items. The MCX offers these services at the cash cage: Western Union, money orders, stamps, and check cashing. In the front foyer, we offer a convenient DVD rental kiosk and ATM. The food court is conveniently located on the first floor.

Competitive prices and brand names are only part of the MCX total commitment to customers, which includes our hallmark outstanding customer service. For more information, please call (703) 979-8420.

Military Clothing Sales Store
Be sure to visit the Military Clothing Sales Store, adjacent to the rear of the MCX. The store is fully stocked with official Marine uniforms and accessories as well as a great selection of logo merchandise suitable for gift giving. The shop also sells book on the Commandant’s reading list. Hours of operation are Monday – Friday 8 a.m. – 6 p.m. and Saturday, 9 a.m. – 6 p.m. For additional information, please call (703) 979-8420, ext. 104 or 131.

The Vineyard
The Vineyard Wine & Spirits is a full-service package store in “The Shoppes,“ directly across from the Marine Corps Exchange. Opened in June of 2007, the Vineyard occupies over 3,990 square feet and offers a spacious and upscale shopping venue, complete with a chilled, walk-in “beer cave.“ Soft drinks and snack foods also are available for sale, along with bar accessories, cigars, gifts, and wine bags. The Vineyard publishes a monthly flier of tastings and events, scheduled almost every weekend. The Vineyard operates Monday through Saturday 9 a.m. – 8 p.m.; Sunday and holidays 10 a.m. – 6 p.m. For more information please call (703) 979-8420, ext. 105.

SUPPORT

MCCS Henderson Hall continues to enjoy tremendous growth in service to our Marines. Our success is directly related to our greatest resource: our employees. Part-time and full-time positions may include retail sales, food service, and recreation. We know that duty comes first and offer part time flexible positions for service members.

MCCS offers a complete benefits package for regular non-appropriated fund (NAF) employees including medical, dental, life, retirement, 401(k) with employer match, a 24⁄7 employee assistance program, long term care, free use of the gym and pool (in season), and credit union membership. The package also offers a choice of a public transportation subsidy or free on-site parking.

Support to our community and to our organization includes administration, human resources, finance, operations, contracting, marketing, and commercial sponsorship. The administrative offices are open Monday – Friday 7:30 a.m. – 4:30 p.m. For further information, please call (703) 979-8420, ext. 306 or 305.

MARINE & FAMILY SERIVCES

Marine & Family Services is dedicated to helping Marines and their family members in the National Capital Region. Many services are offered on-site at Henderson Hall, the Pentagon, Marine Barracks Washington, and the Chemical Biological Incident Response Force in Indian Head, Maryland, to better serve Marines stationed in those locations. MFS provides information, workshops, counseling and other quality of life programs. Marine & Family Services offices are open Monday – Friday 7:30 a.m. – 4:30 p.m. To find out more, please call 703-614-7200.

Career Resource Management Center and Retired Activities Office
The Career Resource Management Center is a valuable resource for transitioning service members and their family members. Services available include transition seminars, individual career counseling, skills assessment, resume review, instructions on the federal application process, and a career resource library. A monthly TAP workshop, administered by the U.S. Department of Labor, provides additional information on benefits and entitlements for separating and retiring service members. The CRMC offers the Family Member Employment Assistance Program, designed to meet the unique needs of the military spouse and other family members. Special emphasis is placed on assisting spouses seeking portable careers.

Retired service members and their family members can visit the Retired Activities Office, located in the library in Bldg 29. This program provides assistance on retiree related matters and referrals to assist in resolving problems.

For additional information, please call (703) 614-6828 or DSN 224-6828. To contact the Retired Activities Office, please call (703) 693-9197 or DSN 224-9197.

Children, Youth & Teen Program
The Henderson Hall Marine Corps Children, Youth, and Teen program provides affordable high quality childcare to accommodate the needs of military families through its network of off base family child care providers. To help reduce the monthly childcare expenses, financial assistance is available for families who meet income eligibility requirements. Our providers can accommodate flexible schedules, including evenings and weekends. Providers in our network are monitored once a month, receive extensive and ongoing competency basis training, and are encouraged to receive national certification. Some of our providers hold Child Development Associate credentials and others are working toward completion. For information or assistance, please give us a call (703) 614-7332 or DSN 224-7332.

Counseling, Intervention & Treatment⁄Education & Prevention Programs
The National Capital Region is a fast-paced, congested area with a high cost of living. For many Marines and their families, the move here results in acclimation difficulties. Licensed mental health professionals provide services that can assist families with the stress inherent in adjusting to a new environment.

Relationship and interpersonal problems are addressed in short-term individual, marital and family counseling, and prevention and education workshops, including stress management, anger management, and couples communication. The program includes crisis intervention, domestic abuse intervention, victim advocacy consultation, information on transitional compensation, command briefings, and treatment groups. For additional information, please call (703) 614-7204 or DSN 224-7204.

Exceptional Family Member Program
The Exceptional Family Member Program (EFMP) provides assistance to military family members with special needs before, during, and after relocation. The EFMP coordinator supplies information regarding respite care, medical and educational resources, DoD EFMP enrollment, advocacy, and workshops. For more information, please call (703) 614-7200⁄7201 or DSN 224-7200⁄7201.

Information and Referral Program
The Information and Referral Program provides information and referral to resources on the military and civilian communities. Brochures, flyers, and guides are available on such topics as TRICARE, medical and dental Programs, Military One Source, USO, active duty benefits, veterans’ benefits, commuting, food stamps, and more.

The Thanksgiving Food Basket and Holiday Adopt-A-Family Programs are sponsored annually to assist Marine families during the holidays.

For additional information, please call (703) 614-7200⁄7201 or DSN 224-7200⁄7201.

Lifelong Learning Center
The Lifelong Learning Center at Henderson Hall provides adult education opportunities and services for active duty and reserve component Marines. Programs and services include education counseling, tuition assistance for active duty Marines, academic military testing and information regarding the Sailor⁄Marine American Council on Education Registry Transcript (SMART) and Service Members Opportunity Colleges Marine Corps (SOC-MAR). Programs such as the Military Academic Skills Program and the United Services Military Apprenticeship Program are also available. Representatives from four colleges and universities keep office hours at the center for academic counseling and course registration. For more information, please call (703) 614-9104⁄9105 or DSN 224-9104⁄9105.

New Parent Support Program
The New Parent Support Program offers home visitation services, parenting classes, parent support groups, developmental screening, emotional support, counseling, and referrals to military or community resources for parents with children 0-6 years of age. Children in the Middle, a four hour workshop for separating and divorcing parents, is offered quarterly. Baby Boot Camp is a fun, hands-on, one-day class offered to expectant parents. For additional information, please call (703) 614-7208, (703) 784-4248, or DSN 224-7208.

Personal Financial Management
The Personal Financial Management Program provides information for individuals, couples, and groups across the full range of personal financial planning challenges. Assistance is available for organizing basic financial records, developing budgets and executing monthly spending plans, managing credit and credit reports, establishing accounts and emergency funds, and investing. Assistance also is available for home buying and mortgages, insurance, education funding, post-active duty financial planning, and the basics of legacy planning. For additional information, please call (703) 614-7200 or DSN 224-7200.

Relocation Assistance Program
The Relocation Assistance Program offers Permanent Change of Station workshops, monthly Welcome Aboard orientations, Washington D.C. tours, and overseas briefs. Personalized Welcome Aboard packages may be requested as well as information on schools, housing, the Set-Aside Program, county and state resources, and military bases worldwide. A lending locker of household items is maintained for new arrivals’ use while awaiting the arrival of household shipments. For additional information, please call (703) 614-7200 or DSN 224-7200.

Substance Abuse Counseling Center
Substance Abuse Counseling Center (SACC) emphasizes substance abuse prevention through consistent application of the Marine Corps’ policy of no tolerance of substance abuse. SACC’s ultimate goal is the total elimination of substance abuse incidents within Marine Corps units throughout the National Capital Region. Key elements of this effort include early identification leading to timely intervention, as well as referral and treatment, followed by restoration to full duty when appropriate. SACC services include prevention classes, training, B.A.S.I.C., and outreach. SACC also performs screenings, assessments, and treatment and continuing care coordination. For additional information, please call (703) 614-8961 or DSN 224-8961.

Community Volunteer Program
“Beyond the Gates“ is the installation volunteer program designed to strengthen community ties and provide networking, rÈsumÈ building, and personal growth for Marines and their families. The program promotes volunteer opportunities in the National Capital Region, maintains volunteer service logs, and recognizes volunteers annually. Program coordinators can also research volunteer opportunities in specific fields of interest and assist in documenting community service hours. For additional information, please call (703) 293-4840 or DSN 224-4840.

Marine Corps Family Team Building
Marine Corps Family Team Building supports the Key Volunteer Network and Lifestyle, Insights, Networking, Knowledge, Skills (L.I.N.K.S.) workshops for spouses, and the Spouses Learning Series. Both new and experienced Marine Corps spouses are encouraged to attend L.I.N.K.S and are welcome to join the Key Volunteer Network. We also facilitate Family Readiness Officer training, K.V. & L.I.N.K.S. mentor training, Pre-Deployment and Return & Reunion briefs. For more information, please call (703) 693-4840 or DSN 224-4840.

SEMPER FIT

Semper Fit assists the commanding officer in maintaining high morale of military personnel and their family members by providing a diversified program of athletic and recreational activities. In the accomplishment of this mission, Semper Fit places emphasis on the Marine Corps’ continuing program of physical fitness, safety, and good community relations. The administrative offices are open 7:30 a.m. – 4 p.m. For more information, please call (703)-614-3859.

Smith Gymnasium⁄Annex
Smith Gym has everything you need for a great workout including a basketball and volleyball court, workout room, weight room, racquetball courts, and men’s and women’s locker rooms with saunas. Sports gear and equipment can be checked out with proper ID. Many programs are offered including workout classes and fitness programs. Tennis court reservations can also be made at the gym. The gym is open Monday – Friday 4 a.m. – 9 p.m.; Saturday 7:30 a.m. – 6 p.m.; and Sunday and holidays 9:30 a.m. – 6 p.m. For more information, please call (703) 614-7214.

Swimming Pool
Henderson Hall maintains a seven-lane pool open from Memorial Day weekend through Labor Day. A small baby pool, locker rooms, and a covered patio complete the offerings. The pool deck can be reserved for private parties, with food and beverages ordered through the Marine Club. The pool is open in season Monday – Saturday 10 a.m. - 8 p.m. and Sunday noon –6 p.m. For more information, including opportunities to work as lifeguard, please call (703) 614-4947.

Sports and Athletics
Patrons can compete on an intramural or varsity level in almost any sport while stationed at Henderson Hall. Basketball, softball, volleyball, and flag football, golf, soccer, and chess are just some of the activities offered. Call (703) 697-2708 to find out more.

Unit Funds
This program subsidizes the cost of unit parties, picnics, and special events. Requests for funds are submitted in accordance with SFL01 1710.01A to the Director, Semper Fit Branch, via CONAD and must include a roster of those Marines for whom funds are being requested. Funds are budgeted annually at the rate of $10 per Headquarters Battalion Marine per year. For more information, please call (703) 695-1591.

Fitness⁄Wellness Program
The Fitness and Wellness Program covers health-related cardio-respiratory endurance, body composition, muscular strength, flexibility, and endurance. It also addresses sports performance, related physical fitness, agility, balance, coordination, power and speed. Services include assessment and enhancement of fitness components.

Public health and wellness services are geared toward accomplishing two goals: evaluating an individual’s current health status and level of risk for lifestyle-related diseases, and providing access to educational classes to improve health and better manage risk level. Smith Gym offers information on health risk appraisals. For more information, please call (703) 614-5959.

Health Resource Center
The Health Resource Center, located in Smith Gym, provides an excellent opportunity to heighten awareness and knowledge on almost any health or fitness topic. Resource materials include videos, textbooks, pamphlets, and CD-ROMs.

Outdoor Recreation Gear Locker
Get out and enjoy the outdoors! The Gear Issue locker offers free camping gear, sports equipment, mountain bikes, roller blades, and much more to active duty Headquarters Battalion Marines. Gear is issued Monday – Friday 9 a.m. – 5 p.m. For reservations, please call (703) 614-9455.

Single Marine Program
Don’t miss out on a great opportunity to get out of the barracks and have fun with fellow Marines. Single Marine Program (SMP) activities are as varied as the single Marines they serve and include day and weekend trips, sports, community involvement, and addressing quality of life issues. Most importantly, the program creates a communication channel between single Marines and their chain of command. Activities and events are open to both single and unaccompanied Marines. For more information, please call (703) 614-4947.

Marine Club
The Marine Club, an all ranks facility, serves all military personnel, retirees, DoD civilians, family members, and bona fide guests. The club services lunch and offers happy hour Monday through Friday. The club specializes in catering for parties and special events. Have your meeting, hail and farewell, retirement, change-of-command, holiday party, or other special event at your Marine Club. The club opens for lunch Monday – Friday, 11 a.m. – 3 p.m.; for happy hour Monday – Thursday 4:30 – 6:30 p.m. and Fridays until 10 p.m.; and for select weekend events. For additional information, please call (703) 614-2125.